Customer Support
We are here to ensure your ULUPZ experience is exceptional
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Frequently Asked Questions
What is your return Policy?
Our garments are returnable within 15 days of receiving the product. Note that the product needs to be unworn, unwashed and in a resalable condition for a successful return. The product can be shipped back in original packaging; however, if you do not have it, you can wrap the same in a waterproof packaging and then return it to us.
When will I get my refund?
The refund will be processed to your original form of payment within 3-4 business days of receiving the returned product.
How long does shipping take?
It usually takes 5-7 days for the shipment to reach its destination. However, note that this time may vary based on the weather and reachability.
